SMS Marketing - Marketing Article

By:Richard D S Hill

Since text messaging first became available in 1996 it has a mass market communication platform and a cultural phenomenon of the 21st Century.

The use of SMS will continue to grow as companies turn the service into a critical business function. Text messaging's ability to immediately reach a customer anywhere and its low cost offer the ability to reach customers (external and internal) with a personally targeted message delivered “into their pocket in real time”.

Used properly SMS marketing is really effective Customer Relationship Management as it goes a long way to giving information, knowledge and empowerment to customers and the understanding that “my supplier is really looking out for me”. For example: an insurer or broker sending details of local emergency numbers such as hospitals and consulates.

It’s not all about ring tones and logos. There are many different uses for SMS including notification, emergency advisories, scheduling, news and information and staff collaboration.

SMS can generate very high levels of response, but a campaign must leverage the medium’s strengths and minimize its weaknesses. The key element of a successful campaign is value and entertainment. To market to someone effectively you must provide them value and / or entertainment in each SMS message.

It is also important that your campaign targets recipients who have expressly given their consent to receive messages from you. You must also provide them with a simple and free method of opting out from further messaging.

Successful SMS marketing is about:

- Saying the right thing.

- To the right person.

- At the right time.

The greatest strength of SMS is its immediacy. Examples of how to use it are:

Voting

Voting is an exciting way to engage your audience and let them have their say. Big Brother 3 created 3 million votes.

Instant Win

Instant win prizes where customers can find out if they have won a prize straight away really work.

Timed Vouchers

Timed vouchers drive footfall into your store, bar, club, theatre, cinema, petrol station etc and if you want user interaction then using a viral campaign where vouchers can be sent onto friends and family increases response. The SMS advises time the voucher becomes invalid.

Customer Service

Daily recipe ideas, special promotion alerts, diet tips, cocktail recipe ideas, music reviews, release dates, Top 10 charts, in store promotion alerts.

You are only limited by your imagination!

Digg del.icio.us Blink Stumble Spurl Reddit Netscape Furl

Article keywords: sms, sms marketing, text, text marketing, mobile, mobile marketing, cellphone, cellphone marketing

Article Source: http://www.articles2k.com

Richard Hill is a Director of E-CRM Solutions, that specialises in CRM, direct and internet marketing [www.e-crm.co.uk] for SMEs. He is non-executive Chairman of Innovantage [www.innovantage.co.uk] a business intelligence company and a non-executive director of Innovecom [www.innovecom.com] a computer networking company.

Top Marketing Articles
1). The Benefits Of Branding By : Marcia Yudkin Branding is the process of creating distinctive and durable perceptions in the minds of consumers. A brand is a persistent, unique business identity intertwined with associations of personality, quality, origin, liking and more. Here’s why the effort to brand your company or yourself pays off. 1. Memorability. A brand serves as a convenient container for a reputation and good will.
2). New Marketing Program Draws Thousands To Its Free Teleseminar By : Patrick Riley Less than three short months ago, a new 1Step System was born with a very real potential for generating a great deal of income in a short time. Co -founders Rod Stinson and Chris Koehl have brought this opportunity to people all over the world. Many are joining now because the company is still in its infancy, which from a marketing standpoint is surely the best time to get on board.
3). Direct TV and the HD DVR By : dave4 With the inclusion of free or price-reduced TiVo-powered DVRs (digital video recorders), the benefits of DIRECTV have become so much greater. Particularly compelling is the high definition DVR combo that new DIRECTV subscribers can currently receive at a fair price. Of course the question to be asked is: If I can receive a free DVR with my DIRECTV subscription, why dish out the extra cash for the upgrade? There are quite a few reasons.
4). Seven Offline Viral Marketing Ideas By : Matt DeAngelis Recently I participated in a forum discussion about offline marketing – that is using more traditional marketing offline to drive traffic to your website or blog. I can still remember the first time I saw a URL in a TV commercial and how cool I thought that was. The offline world has the constraint of geography, so the least expensive forms of viral marketing are going to be geographically bound, which can be challenging for some sites.
5). Social Bookmarking - The Ultimate Viral Marketing By : Matt DeAngelis Social Bookmarking could be one of the best things that ever happened to websites and blogs. Basically Social Bookmarketing sites allow users to create a set of content bookmarks. These bookmarks are organized by tags, which are (usually) arbitrary words or phrases the user can assign to content. This gives the user a way to classify, rank and organize content using tags.
6). John Warwicker - Co-Founder of Tomato Design Company By : Robert Palmer Design company Tomato ( http://www.tomato.co.uk ) was founded in 1991 in London by John Warwicker, Steve Baker, Dirk Van Dooren, Karl Hyde, Richard Smith, Simon Taylor and Graham Wood. In 1994, Michael Horsham and Jason Kedgely joined. tomato specializes in: Architectural Design, Consultancy, Drawing, Education, Electronic Interactive Media, Film & Commercial Direction, Graphic Design, Fashion, Motion Graphics, Music & Sound, Strategy, Branding & Identity, Photography, Publishing, Title Sequences, Typography, Writing.
7). The Onset of Digital Vinyl Banner Printing By : Charmaine Joy Caro Is your business customer-oriented? Does it speak of your company identity? Does it offer the customers the right services and products they really need? If you think your business still needs a little push to effectively make it to the peak of success, then you should opt for vinyl banners for your promotional campaign. Vinyl banners are proven promotional tools that give boost to your ad campaign.
8). Teasing Colors in Printing Services By : Maricon Williams People are basically visual creatures. They are easily turned on by what they see. The outrageousness of the design, graphics and colors teases their sense of sight. It sends excitement and thrill that generates more appetite to stare longer and be charmed. Among design, graphics and color, the latter is the most difficult to show accurately. This is because color perception can be affected by lots of factors.
9). Full Color for Stunning Brochures By : viojieley Have you ever feel so engrossed in something so beautiful and breathe taking? Perhaps a picture or image of a person or a scenic spot that you just find it so difficult to take your eyes off it. If you have, have you ever wondered what made you stare? Well, most of these pictures become attractive because of its color. Yes you read it right, color is the culprit.
10). Before You Do Anything: Try It Out By : James Calvin So you know, roughly, what you want your home business to be. Before you go any further and start investing, though, you need to try it out. Here’s how. Build a Prototype. If you plan to sell physical things, or you’re going to do something like starting a website or making software, then you should build a prototype to see how your idea will work out.

New Marketing Articles
1). Birkenstocks & The Customizable Art Of Footwear By : JM Anderson Birkenstocks are a German brand of quality footwear, which is best known for it’s contoured footbed. When most people purchase a new pair of shoes, they expect to have a ‘break-in’ time. This usually lasts for a few days and, at that time, the shoe is pretty comfortable and broken in for everyday wear. The main difference with Birkenstocks is that they approach the ‘break-in’ time much differently.
2). Millionaire Marketing in 3 Small Steps By : Allyn_Cutts What is money? A child might say that it’s something rich people have and poor people don’t. An engineer might go into a detailed and lengthy explanation, but we all know that money is what really “makes the world go around.” In the business world, money is the definition of success or failure. That’s why it’s vitally important that every entrepreneur has a good understanding of money – even if their business is still struggling to get off the ground.
3). Free T Shirt Offer – Are they really free? By : Isabel Rodrigues The modern day craze has created a huge demand for designer clothing all over the world. Many young guns are going for a casual wear than what it used to be 20 years ago. A simple T-shirt and low waist jeans makes both the genders comfortable. It’s become almost a compulsory act to hang out in t-shirts and jeans even in colleges. Youths like to have wide collection of t-shirt of current fashion.
4). How To Promote Your Home Based Business On A Shoestring Budget! By : Kris Bickell Getting customers is the key to success in any business. There are many ways to promote your home based business - the only way to know which ones are best for your business is to test. Here are some tips for getting customers without spending a fortune! 1. Tell everyone you know that you are starting a business AND ask them to tell everyone they know.
5). Cash in on Neighbors By : Allyn_Cutts What could be more welcoming than the spicy smell of hot apple pie to receive you into a brand new neighborhood full of people you’ve never met? Hopefully you life has been full of warm, hospitable neighbors wherever you’ve lived. Perhaps not… If you’ve ever had a bad experience with a neighbor, you know just how much those invisible people really know about you.
6). Technology Controlled Marketing By : Allyn_Cutts RSS feeds and blogs took Internet marketing by a storm in 2005. Every time we turn around there’s a brand new marketing vehicle speeding down the Internet highway. In the fast paced race of the virtual world, it’s easy to get swept away in the current of technology. If we’re honest with ourselves, we’ll admit that computers have taken control of both our personal world and the business world.
7). Finding Your Niche In The Business World By : Cheryl Johnson Who am I and what do I love to do? Well, isn't this the twenty million dollar question! A more appropriate question might be "Who was I and what did I love to do?" As you search to find yourself, and what it is you love to do, you may find the task harder than you thought it would be. Try to think about your childhood. Can you remember what thrilled you as a child? Like many people you've probably forgotten what brought try joy and excitement to your essence.
8). 7 Marketing Ideas to Expand Your Customer Base and Profits By : Joel Sussman Copyright 2006 Joel Sussman How do you grab people's attention, arouse their interest, trigger their desire, and motivate them to take action? Answer that four-part question correctly and you've identified the secret to achieving tremendous sales and marketing success in your chosen business or field. To complicate matters, however, the potential answers are as numerous and multi-faceted as the growing number of niche markets, products and services, and marketing trends in our culture.
9). The Housing Market Pitfalls and How I got Trapped. By : Mars The housing game in Gainesville Virginia, let alone all other areas in Virginia, has become something to smirk at. I mean it’s obvious that during the real estate boom everyone made money except those that were watching from the sideline and jumped on the train as it was inching away only to slip and get crushed on the tracks. Well welcome to my world.
10). One Little Secret that Makes People Listen to You By : Kathryn Beach As a marketer, you should be focused on one and only one thing. Not your company, not your product, but on filling your customer's needs. You have to start out with a clear perception of who your target customer is (the more details you know, the better); what his or her needs are, and how your product or service fills that need better than any other.