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David Boggs Profile and Articles
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1). SCORM/AICC Standards Used In Web-Based Learning Management Systems
Learning management systems can be very complex. Viable learning management systems are SCORM/AICC compliant. In this article, I will provide a basic explanation of the SCORM/AICC standard used in the marketplace today by many learning management systems.
What is a learning management system?
As a refresher from a previous article, learning management.
2). 12 Ways To Use E-learning For Customer Acquisition And Retention, Part 1
Customer acquisition and customer retention are important issues for any company today. A simple definition of "customer acquisition" is the process of acquiring or obtaining new customers, and/or converting prospects to customers. "Customer retention" is the process of keeping, sustaining, and/or growing the relationship your customers have with your company and its products and services.
3). 12 Ways To Use E-learning For Customer Acquisition And Retention, Part 2
Customer Retention Uses of Web-based Learning Management Systems (LMSs)
8) Around-the-clock, 24-7 tech support. A web-based LMS used to deliver training and product support is able to provide 24-7 customer support, with courses on installation procedures and other types of important information. Top-notch customer support will therefore improve customer loyalty.
4). Web-based Learning Management Systems Used In Partner Support Settings
In many respects, e-Learning has matured as a technology and industry. Today we will look at how web-based learning management systems can be and are being used as part of the partner support function in a company or organization.
What is a learning management system?
Learning management systems (LMSs) are web-based software application platforms used to plan, implement, and assess learning processes related to online and offline training administration and performance management.
5). Web-Based Learning Management Systems Deployed In Customer Support Settings
In many respects, e-learning has matured as a technology and industry. Today we will look at how web-based learning management systems can and are being used as part of the customer support function in a company or organization.
What is a learning management system?
Learning management systems (LMSs) are web-based software application platforms used to plan, implement, and assess learning processes related to online and offline training administration and performance management.
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