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David Elkington Profile and Articles
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1). On-Demand - Not the cure-all some think.
On-Demand software and services have the potential of changing the way software is used and implemented. I believe in this fact so much that I founded and am now the CEO of InsideSales.com, a provider of an on-demand CRM application with integrated dialers and telephony tools. Despite all of the advantages that come with on-demand solutions, on-demand software faces one of the same major challenges as does premise based solutions - executive driven implementations.
2). Inside Sales, an Unrecognized Industry
I often see people attempt to find CRM tools that service both inside and outside sales organizations. I am a partner in a Hosted CRM Application provider that had focused on creating a CRM for these types of companies.
The inside sales space is a space that has been largely ignored by most providers in the market. However, it’s a space larger than most people realize.
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