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Terence Traut Profile and Articles
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1). General Tommy Franks on Leadership
Recently, I had the opportunity to work with General Tommy Franks (retired), former head of U.S. Central Command, a role that effectively put him in charge of all U.S. military operations in 25 countries, from Egypt to Central Asia. In his role, Franks acquired a reputation for no-nonsense, practical leadership and genuine care for those in his command.
2). The Most Important Management Skill
Terence Traut from Entelechy, Inc. draws from interviews, research, and extensive experience to identify the most important management skill.
3). Time is a Unique Resource
How many times have you thought or said, “Sure, I’d like to (take a course, take a vacation, work on an additional skill or project, etc) but there just isn’t enough time.” When we say, “There just isn’t enough time,” we’re shirking responsibility.
Let’s look at time and I’ll show you what I mean.
Time is a unique resource. It cannot be saved, stopped, or replaced.
4). Managing Upward - Working WITH Your Boss
Increase your effectiveness by working WITH your boss.
5). Communicating Value
People buy for their reasons, not yours. This article covers the key elements that prospects want to hear you talk about.
6). The Most Important Management Skill
Terence Traut from Entelechy, Inc. draws from interviews, research, and extensive experience to identify the most important management skill.
7). Problem Solving/Corrective Action
This article introduces the problem-solving model as a technique for managing performance issues that are more controversial, or that are not effectively addressed through coaching or feedback.
8). General Tommy Franks on Leadership
Terence Traut from Entelechy, Inc. interviews General Tommy Franks to identify management techniques.
9). Successful Business Relationships
Build your business relationships — and your future — by focusing on these critical elements of Value, Competence, Trust, and Propriety.
10). Hiring the Best - Interviewing Strategies that WORK!
Hiring continues to be key to a company’s success. Hiring the right staff – with the skills AND characteristics required for success – requires behavioral event interviewing. This article provides insights into effective interviewing and hiring.
11). Communicating Value
People buy for their reasons, not yours. This article covers the key elements that prospects want to hear you talk about.
12). Cross-Selling Training
Cross-selling into your existing customer base can be risky. Unskilled employees can drive away your primary source of revenue. Well-trained, skilled employees who can connect with customers not only can increase revenue, they can increase customer sati
13). Coaching for Success
Coaching is perhaps the most effective method of increasing performance available to managers, team leaders, and colleagues. This article defines coaching and outlines a process for effective coaching.
14). Handling Challenging Situations with a Customer-Focused Mindset
Customer service often means dealing with angry, frustrated, or rude customers. Dealing with those customers effectively can often make or break a company. This article presents a five-step process for dealing with difficult customers.
15). Grassroots Leadership Principles – a Review of It’s Your Ship
Terence Traut from Entelechy, Inc. interviews Michael Abrashoff for leadership strategies.
16). Entelechy Speaks to Bill George about Authentic Leadership
Terence Traut from Entelechy, Inc. interviews Bill George for leadership strategies.
17). FIRST: The Key to Successful Sales
GREAT sales professionals know questions can be used in increase the value of their solution, eliminate the competition, and increase the prospect
18). Leadership Development - Secure The Future
Terence Traut from Entelechy, Inc. interviews Dr. Jay Conger for leadership development strategies.
19). Cross-Selling – It’s About Connecting with Customers
Cross-selling into your existing customer base can be risky. Unskilled employees can drive away your primary source of revenue. Well-trained, skilled employees who can connect with customers not only can increase revenue, they can increase customer sati
20). Proactive Selling
This article distinguishes proactive selling from reactive selling and illustrates the technique and benefits associated with proactive selling.
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