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1). The 7 Secrets Of Wow! Customer Service By : Eric Garner
Your aim in giving your customers exceptional service is to make them say “Wow!” as soon as you disappear. You can do that if you make the following 7 tips part of your normal pattern of service.
1. Give Your Customers Plenty of Strokes. People love to be stroked. Just like domestic pets, we like it when we are fussed at, smiled at, and given gentle touches.
Article Related to: customers, customer care, customer delight, customer relations, customer needs, attention, strokes, anticipation, customer needs, tact
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