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1). Conflict Mistakes By : Judy Ringer
One of the questions I receive most often from my newsletter subscribers is what do I do when I've "blown it?" As one good friend said: "I forgot all the great ways I know to address a conflict. I reprimanded an employee by basically attacking her character. I did apologize, and, thankfully, she is not quitting. But things feel awkward, and I'm wondering if there's something I can do to help the situation besides apologize.
Article Related to: conflict, making mistakes, apologizing, managing employees, aikido, workplace conflict, creating a positive work environment
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