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1). Companies Stifle Intrapreneurs At Their Own Risk By : Tim Knox
I've noticed an interesting trend lately. Usually the e-mail I receive in response to this column comes from rookie entrepreneurs or established business owners seeking my input on startup matters, financing, employee relations, general management and leadership issues, policy matters, etc.
Lately, however, many of the messages are coming from employees.
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2). Is Bad Customer Service Killing Your Business? By : Tim Knox
It's time to beat the old bad customer service drum again. I know, I'm sick of beating the drum, too, but as long as bad customer service runs rampant through so many businesses I feel it is my entrepreneurial duty to bring it to your attention. So grab a pew and prepare to listen to the sermon I've preached before: bad customer service is the bane of business.
Article Related to: success, hardwork, small business, experience, business, email, e-mail, policy, professional, impres
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