1). Effective Listening By : Gina Gardiner
All too often we are far more enthusiastic about talking than we are listening. Yet it is so vital if we are to communicate effectively. Most break downs in relationships are caused because people talk at each other without really making contact. Unless someone hears what has been said including the subtext the words have little value.
When we are actively listened to we feel valued and are far more likely to engage in negotiation and compromise.
Article Related to: effective listening, listening, communication, leadership, listening to others, empathy, summarising, open ended questions, body language
