Sales Trainer Articles

1). Getting Past Gatekeepers: Don't Get Left At the Gate When Calling on Decision Makers By : Craig Harrison
DOES IT SOMETIMES SEEM AS THOUGH DECISION MAKERS are residing in a gated community? Learn how to bypass gatekeepers (GK) — those professionals who “guard” the decision makers and often run interference for them — to get in front of decision makers (DM). Traditionally a secretary, administrative assistant or switchboard operator blocked entry. Now there are electronic nemeses as well: voice mailboxes and blind e-mail addresses.
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2). Sales Force Management & Leadership: Increase Profitability By Understanding Your Sales Team By : Chuck Mache
Have you ever closely examined why some people are wildly successful at selling, meeting and exceeding every goal placed in front of them, while others lack either the self motivation or certain key skill sets to get them to their next level of growth and performance? After all, they all have the same product, the same tools, and the same compensation structure.
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3). The Voice of Customer Service By : Craig Harrison
Customer relationship management tools abound, yet let's hear it for old technology. Your voice is the most multifaceted customer service tool in your toolkit. Your voice can convey concern, care and compassion. It can alternately convey boredom, neglect or contempt. Your challenge: to insure your voice reinforces the service you strive to deliver through your actual words and action.
Article Related to: customer service, customer retention, motivational speaker, sales trainer, sales training, salesmanship, sales trainer, sales training, cold calls, humorist, storyteller, communicator, better communication

4). Silly Service has its Serious Side: Test Your Customer Service Knowledge! By : Craig Harrison
Who says service is serious? Customer service can be silly too. Take this fun quiz to test your customer service knowledge. You may be a service ace if you both pick the correct answer to each of these ten questions, and understand why these answers are correct. 1. A complaining customer is: A. Always right B. Almost right C. Often lying D. Always the customer 2.
Article Related to: customer service, customer retention, motivational speaker, sales trainer, sales training, salesmanship, sales trainer, sales training, cold calls, humorist, storyteller, communicator

5). Turning Customer Service Inside Out! By : Craig Harrison
While companies focus thousands of dollars on external customer service in hopes of wooing and retaining customers, little attention is being paid to the effect poor internal customer service has on customer satisfaction. It all starts within your organization! Sooner or later the ripple effect reaches your customers. To really walk your service talk, make sure your commitment to internal customer service matches your company's external focus on customer care.
Article Related to: customer service, customer retention, motivational speaker, sales trainer, sales training, salesmanship, sales trainer, sales training, cold calls, humorist, storyteller, communicator, better communication

6). Death of a Salesman? It’s What Happens When the Customer Says “I’ll Think It Over!” By : Helen Robinson
I was selling employment testing material that was based on the teachings of a well-known sales trainer. The question that brought the most conversation was about closing. How do you ask for an order? When someone says I’ll think it over, do you become the nice customer service type that says “fine, call me when you’re ready” or do you go for the throat and say “what is there to think about?” You know the first response is totally wrong and the second, which is the suggested answer, will probably turn the customer off.
Article Related to: salesman, customer, think it over, obstacles, presentation, selling, sales trainer, objections

7). Death Of A Salesman? It’s What Happens When The Customer Says “I’ll Think It Over!” By : Helen Robinson
Michael Jordan said “Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it” You have given a great presentation, you ask for the order and the customer says he‘s going to think it over. This was the moment I felt was the last straw. I’d had it! I don’t want to sell anymore; I’m going back to bookkeeping! So, without a care in mind I said whatever came to mind and it worked! Let me share my epiphany with you.
Article Related to: salesman, customer, objections, selling, think it over, sales trainer

8). What Can An Effective Sales Training Do For Your Company By : Peter Geisheker
When you are in charge of a company, whether you own or manage it, you will want your sales people to be well versed in all of the best sales techniques. One of the best methods to achieving this goal is to effectively train your sales people.
Article Related to: sales training, sales trainer, management sales training

9). How To Acquire Effective Sales Training By : Peter Geisheker
Every business has salespeople, no matter how big they are or what they sell. In the past, each sales person has had his or her own technique in landing a sale. The techniques were always different and seldom worked for two or more people.
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10). How Businesses Can Reap The Rewards Of Sales Training By : Peter Geisheker
Many businesses choose to include the entire office in the sales training sessions, because the sales department is not they only ones to have contact with the clients.
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11). What to Give Your Employees to Boost Sales And Profit Margins By : Peter Geisheker
Sales training is being used more and more by businesses because of the proven methods of training that can inspire your sales staff. By implementing these methods you are giving your employees the opportunity to exceed at their jobs.
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12). Why Sales Training Is A Necessary Part Of Business By : Peter Geisheker
Sales people have more to contend with than just sales. They have the responsibility of keeping their customers happy. They are also responsible for creating presentations for closing new sales.
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13). How One Overlooked Marketing Strategy Plan Can Increase Your Bottom Line By : Peter Geisheker
Every company is out there to make profits. Increase of sales is of paramount importance in an organization or firm. Whether the company is starting or it wants to expand it first has to undergo the kind of marketing strategies that they will use so as to create or increase sales.
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14). The Importance Of Sales Training By : Peter Geisheker
If you own or run a large company you will want to have the most effective sales force that you can put together. The best way to achieve a great sales force is to train your salespeople in all of the methods of great sales techniques.
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15). How Important Is Sales Training To Your Company By : Peter Geisheker
Sales are the single most important part of any business. While all aspects of business are important, without sales you have no business.
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