Salesmanship Articles

1). Getting Past Gatekeepers: Don't Get Left At the Gate When Calling on Decision Makers By : Craig Harrison
DOES IT SOMETIMES SEEM AS THOUGH DECISION MAKERS are residing in a gated community? Learn how to bypass gatekeepers (GK) — those professionals who “guard” the decision makers and often run interference for them — to get in front of decision makers (DM). Traditionally a secretary, administrative assistant or switchboard operator blocked entry. Now there are electronic nemeses as well: voice mailboxes and blind e-mail addresses.
Article Related to: sales trainer, sales training, salesmanship, customer service, customer retention, motivational speaker, sales trainer, sales training, cold calls, humorist, storyteller, communicator, better communication

2). The Voice of Customer Service By : Craig Harrison
Customer relationship management tools abound, yet let's hear it for old technology. Your voice is the most multifaceted customer service tool in your toolkit. Your voice can convey concern, care and compassion. It can alternately convey boredom, neglect or contempt. Your challenge: to insure your voice reinforces the service you strive to deliver through your actual words and action.
Article Related to: customer service, customer retention, motivational speaker, sales trainer, sales training, salesmanship, sales trainer, sales training, cold calls, humorist, storyteller, communicator, better communication

3). Silly Service has its Serious Side: Test Your Customer Service Knowledge! By : Craig Harrison
Who says service is serious? Customer service can be silly too. Take this fun quiz to test your customer service knowledge. You may be a service ace if you both pick the correct answer to each of these ten questions, and understand why these answers are correct. 1. A complaining customer is: A. Always right B. Almost right C. Often lying D. Always the customer 2.
Article Related to: customer service, customer retention, motivational speaker, sales trainer, sales training, salesmanship, sales trainer, sales training, cold calls, humorist, storyteller, communicator

4). Developing Trust in Business By : Tyler James Ellison
The internet is the most powerful form of communication in the world and is the best tool for building a business. Unfortunately, scams, liars, and cheats also recognize the power of the web and use it to attack honest folks. How can your business separate itself from the cheats?
Article Related to: ethics, business, marketing, sales, salesmanship, online, internet

5). How To Throw the Perfect Jewelry Sales Pitch; A Review of the Basics By : Vicky Therese Davis, AJP
For anyone in the sales industry, the ultimate accomplishment is making a great sale. When it comes to a luxury item like jewelry, the sale can be an even harder goal to achieve. With the right approach, doubters and misers buy products and services everyday. So why not that 3-carat diamond ring? Here is a review of a few fundamental techniques used by the best jewelry sales people: 1.
Article Related to: sales, salesmanship, jewelry, selling power, product knowledge

6). 20 Essential Traits Needed For All Sales Executives By : Mary Hanna
It has long been my conviction that the dominant factor in success is the set of mental habits possessed by the individual. Of no vocation is this truer than that of the salesman. "As a man thinketh . . ." applies to him in an all-important way. The techniques and skills, methods of approach, demonstration and closing are matters of demanding study and practice.
Article Related to: sales, salesmanship, sales executive, sales people, selling, sales training, time management, self management, appreciation of selling, field of selling

7). Can Professional Sales Training Improve Your Bottom Line? By : Scott Michaels
Sales is like any other business. There are people who just do it as there jobs and are pretty good, there are people who do it cause its what they want to do, and are great at it, and there are people who are in the process of burning out. Only, doing sales, you burn out much more quickly than in other fields. That's why it wouldn't even make sense to do professional sales training as you're starting out – how do you know you'll even be in it for more than a year or two.
Article Related to: professional sales training, sales training, sales, salesmanship, sales seminars

8). Turning Customer Service Inside Out! By : Craig Harrison
While companies focus thousands of dollars on external customer service in hopes of wooing and retaining customers, little attention is being paid to the effect poor internal customer service has on customer satisfaction. It all starts within your organization! Sooner or later the ripple effect reaches your customers. To really walk your service talk, make sure your commitment to internal customer service matches your company's external focus on customer care.
Article Related to: customer service, customer retention, motivational speaker, sales trainer, sales training, salesmanship, sales trainer, sales training, cold calls, humorist, storyteller, communicator, better communication

9). Promise a Rose Garden and Your Business Will Fail By : Helmut Flasch
I have learned the hard way and have to admit it is difficult not to slip into promising a rose garden. It sounds so good and feels like it will clinch the sale, but in many cases it actually backfires right away.
Article Related to: sell, sales, how to sell, salesman, salesmanship, saleswoman, prospect, client, product, promotion

10). Increase Result From Referrals By : Obinna Heche
It is a growing myth that once a company has acquired a rhythmic system of referrals, the owner of that company can just as well hang up his sales hat and coast into retirement with a never ending stream of revenue.
Article Related to: referrals, job, salesmanship, sales, sell, buying, associate, build business, skills