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Sustain Top Related Articles
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1). Delivering Great Customer Service - 10 Tips By : Jane-Michèle Clark
It almost goes without saying that good customer service is essential to sustaining any business. No matter how wonderful a job you do of attracting new customers, you won’t be profitable for long unless you have a solid customer retention strategy in place – and in action. It’s the actions that count – not what you say you’ll do, or what the policy says.
Article Related to: customer, service, retention, sustain, business, loyalty, client, memorable, exceptional, mistake, employee, help, strategy, front-line, satisfaction, company representative, auto-attendant, listening, feedback, sustaining
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2). What’s changing in Customer Service? The top 5 new things that customers want. By : Jane-Michèle Clark
We all know that good customer service is paramount to growing a business and increasing profitability. What many managers are failing to realize, however, is that rapid changes in technology have lead to equally rapid changes in the delivery of quality customer service.
In addition to the basics we all have heard time and again, there are five new areas of customer service that should be addressed to keep customers happy.
Article Related to: change, customer, expectation, technology, service, retention, business, loyalty, mistake, employee, strategy, help, front-line, satisfaction, sustain, sustaining, client, company representative, auto
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3). What Good Is A Rocket That Fizzles? By : Rebecca Hanson
Muriel used to feel passionately about starting a business, but somewhere between grading tests and completing report cards she lost her enthusiasm.
For as long as she could remember Muriel, my coaching client, had secretly nurtured a dream to own her own business. But like many women in her age group, she had chosen a safer, more socially acceptable, occupation.
Article Related to: law of attraction, rocket, fizzles, passion, coaching, desire, motivate, sustain, attract, vibration, goal, reality, dream
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