Telephone System Articles

1). The Market for Used Business Phone System Equipment By : Kingston Amadan
Business phone systems and the companies who sell them exist in a world all their own. The competition is stiff, with several different retailers and wholesalers carrying the same brands. The competition for used and refurbished business phones and business phone systems is even fiercer, as many companies are searching for equipment that can be used to expand their current system.
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2). Taking Business Phone for Granted By : Kingston Amadan
Located in Manhattan, my company occupies a small space in the basement of a upper east side brownstone. Because the space is so limited, we store our servers and phone equipment in the boiler room. I know what you're thinking, and you're absolutely right. It's not a good idea to put your most expensive equipment in a tiny room that feels like the foyer to hell.
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3). Muzak for the Business Phone System Ruined My Favorite Songs By : Kingston Amadan
When someone calls my office, there's a good chance they will be put on hold. We don't want to put anyone on hold; it's just a necessity that arises from being busy. When people who call are put on hold, they are greeted with a short message telling them how much we regret having to make them wait, followed by the soothing sounds of Vivaldi, Wagner, Bach, Brahms, Beethoven and others.
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4). Phone Sales not Ready to Yeild to the Internet By : Kingston Amadan
There is no question that the internet has revolutionized business. Many people are not only paying their bills online, but also ordering products and services at an ever expanding rate as well. Businesses with a web presence have opened themselves up to new market where many consumers take advantage of the ease of shopping from pages visually no different from a catalog.
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5). Customer Service for Business Phone Systems By : Kingston Amadan
Working in a law office often means long hours and late nights, especially doing probate work. Getting in before seven A.M. and staying until well past business hours, I assumed that I would always be available for whoever might call me. Recently, my office switched our business phone system and I started to notice a drop in the number of calls I was receiving each day.
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6). My Experience Buying a Business Phone System By : Kingston Amadan
As the office manager for a small insurance company, one of the many duties I perform is purchasing. This normally involves stopping off at the local office supply store for pens, paper clips, printer paper, ink and toner. In other words, I'm not exactly entrusted with making high level, crucial decisions when it comes to purchasing. In fact, we used to have one of the secretaries do it.
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7). Caller ID of Death By : Kingston Amadan
As a broker, there is an unwritten rule that you don't steal clients from a co-worker because we all work on commission. Our office phone system works in such a way that if a desk is unmanned, the call will be transferred to another desk until it is picked up. When I get a call of this nature, I can pull up the investor�s information and see exactly what has portfolio holds and who he normally deals with.
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8). A Call to Action By : Kingston Amadan
Because of a recent boom in business, my company needed to update our office phone system. We had a very nice system in place already, but our business had tripled within a matter of months. Since we rely on phone orders for the vast majority of our sales, we needed to upgrade in order to handle the increase in call volume. We were lucky to have a great relationship with our telephone equipment provider, as within days we were able to have a new system ready to put in place.
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9). Basics of Multi Line Commercial Phone Systems By : Kingston Amadan
While most commercial phone systems offer standardized features such as voice mail, call forwarding, transferring and hold music, not all are created equal. With three different options for businesses, it's important to understand that the phone system you choose should be reflection of your businesses size and where you expect to be several years down the road.
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10). Don't Go Cheap When Installing New Business Phones By : Todd Lokken
I recently replaced my business phone system to accommodate an increase in the volume of calls I was receiving. I own a car rental franchise and needed to have new lines and new phones installed to go along with the new customer service representative I needed to hire. By taking care of my customers and keeping my vehicles clean and available, I was able to build my business and force the closure of one of my two nearby competitors.
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11). New Business Phone System Makes the Difference By : Kingston Amadan
My small business was growing in almost every way imaginable. Every way except the bottom line, that is. My company primarily does business over the phone, with over ninety percent of our sales coming across our telephone lines. When our call volume started to increase late last year, I hired several new employees to man our existing phone system. We updated our computer software, desktops and server to make order processing substantially smoother.
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12). Upgrading Your Business Phone System By : Kingston Amadan
Upgrading a business phone system is, whenever possible, a much more cost effective alternative to replacing a business phone system. Replacing a business phone system can be an expensive and time consuming endeavor, to say the least. The biggest obstacle most businesses face when upgrading is that many business phone systems are expandable to a limited degree.
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13). Head-set on Embarrassing Myself By : Kingston Amadan
My job is not stressful, I would say, just demanding. I answer the phone for a brokerage house on Wall Street. I enjoy my job, but I was having a problem keeping up with the volume of calls that come across my desk everyday. My supervisor noticed that I was having problems and suggested that they could provide me with a headset, if I thought it might help.
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14). Buying Business Phone Systems Doesn't Have to be Complicated By : Kingston Amadan
As a purchasing manager, it's my job to make sure that the items purchased for my company will not only meet our present and future needs, but that they will do so in a cost effective manner. With some items I am charged with obtaining, it's simply a matter of price. I look for the lowest price at the highest level of quality. I am often put in a position to make qualitative judgments on the merits of different items, including things as trivial as the adhesive used on the back of sticky pads.
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15). Trunk Study for Business Phone System Helped My Business By : Todd Lokken
By: Todd Lokken I am the owner and manager of a trucking repair company located in the mid-west. My business provides tractor-trailer repair services both in-house and on the road for owner/operators who are in transit. I say "in transit" because a large portion of our business comes from trucks which have broken down on the road. We travel over 200 miles in all directions to get them up and running as fast as we can.
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16). Purchasing Business Phones Doesn't Have to Hurt By : Kingston Amadan
Finding the right business phone distributor can be a lot like dating. Inevitably, you will go through your fair share of undesirable suitors before finding the right one. Not only that, the process itself will be well beyond nerve wracking for most. Long after you have decided that one or another retailer or wholesaler is not the one who you should entrust your business to, you will still likely be getting phone calls from them.
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17). Refurbished Business Phone Systems an Excellent Way to Save By : Kingston Amadan
Buying a business phone system can be an expensive endeavor, especially if you are operating a new business and aren't prepared for the expense. One way to help keep costs low is to purchase a refurbished business phone system. Refurbished systems are can save you a great deal of money, especially if you operate a multiple location business. Many business phone system retailers have customers who quickly outgrow their initial phone system.
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18). Maintainence of new equipment lengthens company investments By : Jessica Mousseau
With any investment comes the importance of maintenance. As the CEO of a large company, I wanted to ensure the greatest length of use when installing my new company investment. After purchasing a multi-line digital phone system, I wanted my purchase to last for a lifetime. This would make the cost of the investment more sufficient to my future budgets.
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19). The Voice of Reason By : Kingston Amadan
In my position as an investment portflio manager, I often have to make phone calls to other departments in the financial organization I work for. Several months ago, I placed a phone call to our accounting department, which is located on an entirely different floor in our building. Instead of the usual voice I am used to hearing, I was pleasantly suprised by a sultry "Accounts receivable, this is Regina speaking".
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20). Cheaper is Not Always Better By : Kingston Amadan
I work for a large insurance firm in the northwest, in an office with over 500 other employees. Management recently decided to replace our existing phone system as the old system was no longer meeting our needs. I and my co-workers were under the impression that they were going to update the system, as in "make an improvement", and that we would have late model phones with technological advancements galore.
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21). Cellular Ties in to Business Phone System By : Kingston Amadan
The roving sales reps at my company have something to be happy about. We recently updated our phone system to allow them to use the full resources of our office phone system from their cell phones. All information that they receive at the office is instantly transmitted to their mobile phone no matter where they are. This has greatly simplified their lives in a big way.
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22). An effective way to earn money for your company leading to greater future financial success By : Jessica Mousseau
As supervisor of a large company, one of my greatest concerns is to limit expenses as much as possible to ensure further company success. It remains a constant part of my job responsibility to lower costs and always be thinking of cost-effective ways to continue business in my department. After my boss purchased a complete new phone system, I decided that we should sell our old AT&T equipment back to the company we purchased the new one from.
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23). Purchasing new phone equipment leads to greater company success By : Jessica Mousseau
Communication is key to a successful business. As a customer service representative, the quality of my business�s current phone system isn�t exactly the most technologically-advanced equipment. After twenty years of customer service experience at 3 different companies, I have discovered through the years that effective phone systems are essential for a business.
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24). A Line for Every Extension By : Kingston Amadan
I recently replaced the business phone systems in the company I own to accommodate the needs of my staff. I wish I could say that it was to accommodate the needs of our customers, but sadly, that isn't the case. You see, our old phone system had many more extensions than we had lines for. It was built with the assumption that inter-office communications would be utilized more than incoming and outgoing calls.
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25). The Phone From Hell By : Kingston Amadan
Last April, our office secretary retired after thirty-seven years on the job. I had been around as department manager for the last fifteen of them, and I knew we were going to have an impossible time replacing her. She was unbelievable, to say the least. My impression of her was that God himself would have been jealous of her organizational skills..
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