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1).
How Emotional Intelligence Impacts Sales Performance and Employee Retention in a Dealership
By :
Mike Poskey
One of the mysteries of the auto dealership world is why general managers and general sales managers assume that low productivity and the resulting high turnover are inevitable with their sales teams. Research has shown it is appropriate to apply the Pareto principle to salespeople whereby 20 percent of all salespeople now make 80 percent of all sales.
Article Related to:
hiring
,
retention
,
turn over
,
autodealers
,
salespeople
,
employee managment
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